Did you lose money in due to investing with Monex?
Customers of Monex consistently report an inability to make money even in strong bull markets due to excessively high commissions and interest charges combined with frequent margin calls from Monex Account Representatives poor money management.
ATTENTION MONEX INVESTORS
Complaints Cited by investors:
Complainants allege that the company's account representatives use high pressure sales tactics, and misleading information to pursuade them to make investment decisions that are not in their best interest. Customers complain that decisions made based on advice and coaching from account representatives caused them substantial finacial losses.
A few clients complained that account representatives did not follow directions or instructions on how to apply their investments, and as a result, suffered losses they would not have if directions had been followed. Another complainant alleges a terminally ill elderly man who lived in her home was solicited repeatedly by phone and even received threatening letters from account reps soliciting investments.
The company responds to some complaints by disputing the allegations, denying requests for refunds or monetary compensation, or by agreeing to remove complainants names from their database and stop unwanted solicitations. In one case a partial refund was issued, but was conditional upon signing a release waiver composed by the company.
Allegations of high pressure tactics and deceptive practices are generally not addressed. In some cases, the company failed to address the complainants' allegations. One complaint is unanswered.
This company does not take responsbility for client losses, regardless of advice offered by account representatives. Keep in mind, precious metal investments are considered risky; results are dependent upon relavent commodities markets which tend to fluctuate rapidly. Rather than making an immediate decision, insist upon confirmation of the offer, and all verbal promises in writing. Before making your decision, discuss the offer, and risks involved, with your attorney or trusted business advisor. Find out what qualifications account reps, brokers, or advisers have to assist you in making investment decisions.
If you have been a victim of Monex or other fraud you can bring a claim before the National Futures Association (NFA). Call 888-760-6552 to speak with Attorney Lars Soreide of the Soreide Law Group to discuss your legal rights.